Course Detail

Comprehensive overview, Economics of Payment Industry Issues & Developments Dubai Duration: 2 Week/s

Course Information

  • Course Price
  • Location Dubai Courses
  • Course Code COEIDD
  • Course Date 25 Nov - 6 Dec 2024

Course Objective

At the training you will have the opportunity to explore all the critical issues and challenges in the payments industry. You will review how the older card payments fit into the newer innovations such as mobile banking, wallets and faster payments and examine how cards fit into these developments. You'll also gain an understanding of the operational challenges, regulations and types of fraud.

Who Should Attend

Senior managers needing a big picture refresher and professional advisors and suppliers.

Course Overview
Essentials of The Payments Industry

  • Big Picture Introduction, Speed Networking. Historical development

  • Main stakeholders
  • What do they do?. Who are their customers? How do they make their money?

  • Review how older card payments fit into newer innovations (mobile banking, wallets, faster payments) and look at the key player

  • Economics of payments
  • Where is the money made and who charges what?

  • Assess bank card acquirers and issuers, card schemes, processors, PSPs, mobile providers, social media providers, etc. A retailer’s point of view. Clearing systems

  • Emerging markets in payment
  • Emerging markets and their potential. Markets – Stagnation or growth?

  • New markets: geography, new sectors and cash users

  • Drivers that will develop the payments business

  • Future and innovation

  • Innovations: their impact and potential. Where are we now?

  • New technologies: pre-paid, mobile technologies, mobile banking, mobile payments, mobile terminals, mobile remittances and money transfer, wallets

  • Social media. Faster payments. Unbanked technologies

  • What are the barriers to these new technologies?

  • Will completion drive down fee rates or will the expansion of electronic payment transactions overcome these price pressures?

  • Making Sense of Payment Options
  • Project appraisal. Examine a target market. Factors to consider in new projects

  • How do you select the best product to suit your customers?

  • Is the product a strategic fit with the bank’s current policies, other products and future directions?
    Mobile – will the phone replace the cards, terminals, bank transfers etc?

  • Mobile banking, mobile payments, mobile terminals, mobile bill to account

  • Current and future developments, The main users and providers

  • Challenges to mobile payments. Infrastructure, certifications

  • New types of cards, dual application, prepaid and NFC
  • How do these products fit into the payment world?

  • Advantages. Challenges Opportunities

  • Wallets: Future of wallets. How are wallets changing and what do they bring to the payments world?
  • Google wallets, e-wallets, Yespay wallets. Challenges. Opportunities

  • Other emerging payment methods: Square and Facebook Credits
  • How they fit in with the traditional methods

  • Will they replace or displace these traditional methods?

  • What they do and how they do it. Threats and advantages

  • Unbanked payment methods
  • How can we address the underbanked section of the community?

  • What will replace remittances via the traditional money transfer services?

  • Newer banking technologies. Faster payments. RTGS. Net settlement

  • Fraud & Regulation. Types of fraud:-
  • Technologies and techniques to prevent fraud

  • Differences between fraud in the physical and the virtual world

  • How will fraud affect new payment methods like Facebook Credits?

  • What government, financial service agencies, card schemes, banks and retailers are doing to control this problem. How to prevent and manage fraud

  • Operational challenges
  • Specific challenges in the payments industry. Working with large bureaucratic organisations

  • Electronic payments have a worldwide focus and can be accepted anywhere.

  • Documentation/legal aspects
  • Processes and procedures. Contracts

  • What business and technical
  • interfaces must be in place?
  • Do you need: banking licenses, e-Money licenses, mobile licenses, FSA approvals, etc.?

  • Regulation
  • Review the ways in which the regulators affect projects and what involvement they must have.

  • Card schemes


  • Financial services organisations.

  • Central banks

  • ISO.

  • EMVCo

  • Learning Goals

    At end of the course you will be to:
    Understand where the money is made and how to plan growth realistically in an era of change. Discover emerging markets and their potential and identify the drivers that will develop the payments business Learn how to select the best product to suit your customers and which factors to consider in any new project Discover how prepaid, NFC and dual application instruments fit into the payments world Analyse new payment methods such as Square, iZettle, Mpowa and Facebook credits and understand the threats and advantages they pose