Course Objectives

To develop coaching skills to deliver the necessary results to improve an organisations quality, productivity and customer service


Who Should Attend?

Directors, Executives and General Managers and Managers who are responsible for others in getting results and who wish to improve


Prerequisite Courses

None


Course Overview

• Know what the very best coaches know
• The difference between coaching, mentoring and training?
• Know the five key skills of a successful coach
• Discover your own preferred coaching style-which works and when
• Find out the benefits of coaching, to the coach and the coachee
• Know how to measure your success as a coach – one that will empower the coachee
• Discover the classic four step process to successfully coach others and deliver results
• Find out how to set motivating goals
• Know what motivates coachees- and how to deliver it!
• Discover a captivating four step coaching conversation
• Know the killer questions to ask that will get you results - every time
• Uncover your own negotiating style when setting goals
• Go beyond listening – and discover what to listen for
• Measure your effectiveness and success as a coach


Course Materials

Workshop support materials, HBT coaching Booklet, HBT Coaching Style, HBT Coaching effectiveness, coaching Videos. Also, only you will realise all the benefits from a follow up of action plans; as well as the advantages that many others have, of accessing, free of charge, our eBooks. These will enhance the participant’s personal strengths, increase your knowledge and improve your development long after the workshop has finished.
It will also support and reinforce the workshop actions