Course Objectives

To develop coaching skills to deliver the necessary results to improve an organisations quality, productivity and customer service

Who Should Attend

Directors, Executives and General Managers and Managers who are responsible for others in getting results and who wish to improve

Prerequisite Courses

None

Course Overview

Know what the very best coaches know

The difference between coaching, mentoring and training?

Know the five key skills of a successful coach

Discover your own preferred coaching style-which works and when

Find out the benefits of coaching, to the coach and the coachee

Know how to measure your success as a coach � one that will empower the coachee

Discover the classic four step process to successfully coach others and deliver results

Find out how to set motivating goals

Know what motivates coachees- and how to deliver it!

Discover a captivating four step coaching conversation

Know the killer questions to ask that will get you results - every time

Uncover your own negotiating style when setting goals

Go beyond listening � and discover what to listen for

Measure your effectiveness and success as a coach

Course Materials

Workshop support materials, HBT coaching Booklet, HBT Coaching Style, HBT Coaching effectiveness, coaching Videos. Also, only you will realise all the benefits from a follow up of action plans; as well as the advantages that many others have, of accessing, free of charge, our eBooks. These will enhance the participant�s personal strengths, increase your knowledge and improve your development long after the workshop has finished.

It will also support and reinforce the workshop actions