Course Detail

Personal Impact and Influencing Skills Duration: 1 Week/s

Course Information

  • Course Price £4895 Plus VAT
  • Location UK Courses
  • Course Code PIIS
  • Course Date 20 Jan - 24 Jan 2025

Course Objectives
The objectives are to 1) help attendees to understand the ingredients that aid personal impact and influence. 2) provide specific skills and practice for enhancing personal impact and influencing. 3) develop personal, behavioural, and effective communication skills that help influence others.

Who Should Attend?
All those within roles in which personal impact and influencing are important for effectiveness and success; Those new to Management, existing Managers and Sales people alike.

Prerequisite Courses
None

Course Overview
First Impressions Count

  • How do you introduce yourself? What do you say about yourself?

  • The unwritten criteria of competence versus warmth during first impressions

  • What do people remember about you from the first opening introduction?

  • List of ingredients for creating introductory impact

  • The Importance of Lasting Impressions
  • Who has had an impact and influence on your life?

  • What do/did they say and do? How do/did they act or behave?

  • Why you don’t have to be someone in a senior position to establish personal impact & influence

  • What are your work and personal goals?

  • The Principles of Ethos, Pathos and Logos
  • A look at what these three words mean and how to effectively apply them

  • Self-promotion - how to establish and use opportunities to communicate your strengths

  • Achieving A Work-Life Balance
  • The principles of grief and grace

  • The principle of above-and-blow-the-line living

  • Developing life and work mission statements

  • Personal prioritising

  • Personal Branding
  • 10 commandments for achieving and portraying positive self-image

  • The Importance of Empathy for Influencing
  • What empathy is and the benefits of enhancing your skills of empathy

  • how you can apply empathy for engaging & influencing others

  • Body Language
  • Why positive body language is important

  • What body language communicates to others

  • How to use body language to best effect

  • The Importance of Attitude
  • How to plan, develop and portray a positive attitude

  • Utilising different types of positive attitude

  • The Power of The Positive
  • Using ‘positive assessment’ as a key tool for yourself and others

  • How to apply positive assessment to build on your strengths

  • How to use positive assessment to develop an impact on others

  • Developing The Power of Your Voice
  • Why the use of voice is important for personal impact & influencing

  • Vocal exercise to develop the voice

  • How the use of tone, emphasis and pauses affect listeners

  • Managing Difficult Discussions or Conflict
  • How to turn it around when things go wrong

  • Planning for improving difficult relationships

  • Impactful and Influential Communication Skills
  • How to achieve two highly important communication skills - clarity and focus

  • Presenting Your Case & Establishing Authority
  • Establishing the most powerful influencing criteria

  • Framing your messages for the best effect

  • Applying the principles of ethos, pathos and logos

  • Handling questions and dealing with awkward or difficult respondents

  • Effectively managing interactions and discussions

  • Applications to The Written Word - emails, letters, reports, proposals
    Applications to Running Meetings or presenting information within meetings

  • Creating impact at the start and applying clear control mechanisms

  • How to ensure that meetings achieve their desired outcome

  • Putting It All Into Practice
  • Work-related individual practice, feedback and coaching

  • Preparing a plan for creating greater personal impact and influence

  • Advice Clinic
  • An opportunity to discuss real-life situations and receive advice


  • Learning Goals
    This course has been designed to enable participants to:
  • Learn the key tools that people use to achieve impact and influence

  • Understand how to create a greater impact on others

  • Understand and apply a strategy for influencing others

  • Develop greater confidence, life-work balance and personal branding

  • Develop impactful and influential communication skills

  • Develop an approach for dealing with difficult relationships

  • Create a plan of action for developing personal impact and influence with work colleagues


  • Course Materials
    Notes, handouts