Course Objectives



To develop Leadership skills to deliver the necessary results to improve an organisations quality, productivity and customer service



Who should attend?



Directors, Executives and General Managers and Managers who are responsible for others in getting results and who want to improve their skills





Prerequisites



None



Course Overview



• Know and understand the component parts of an excellent organisation and the part that Leadership play

• Know and understand the critical actions of a leader

• Understand your Leadership style-which works and which does not

• Know your team role and why some teams don’t work

• Achieving the task is critical-know and understand the necessary component parts to enhance your profile

• Why appraisals don’t work-and what to do about it

• How to build and maintain winning teams

• Coaching for results-how to get the very best from individuals and understand the very latest communication skills

• Know your coaching style and effectiveness

• Know what questions to ask that will give you results every time

• Understand the critical issues in making important decisions

• Create outstanding practical actions to deliver the results you desire

• Deal even more effectively with difficult people

• Enhance your communication skills almost immediately!

• Improve your communication skills





Course Materials



Workshop support materials, videos, self-assessments. Also, only you will realise all the benefits from a follow up of action plans; as well as the advantages that many others have, of accessing, free of charge, our eBooks. These will enhance the participant’s personal strengths, increase your knowledge and improve your development long after the workshop has finished.

It will also support and reinforce the workshop actions