Course Objectives

Competency assessment looks at the potential or existing skills and competencies of the employees to specified performance standards. This is done to determine their aptitude and suitability for certain roles. A competency-based assessment ensures that employees’ skills and competency profiles align with the business’s strategic plans. In a competency-based approach, your training and assessment are related to what needs to be done on the job. This means the gap between the training environment and working on the job is reduced. Further, employees are motivated to learn, assessment is cost-effective, and you can reduce cost overruns that are a result of poor performance.

Who Should Attend?

Training Managers, HR Administrators, Learning & Development Professionals, Talent Management Staff, etc.

Course Overview

Introduction to Competency Evaluation & Assessment

The need for training to produce measurable results

The Training Cycle (Analysis, Design, Develop, Conduct, Evaluate)

Understanding competency

Competency evaluation and assessment methods

Limitations of the model

Case studies of successful use of the model

Designing Evaluation & Assessment Activities

An introduction to psychometric testing

Ability and personality testing

Competency-based interviews

360-degree feedback

Self-assessment

Skill gap analysis

Designing Assessment Centres

Introduction to Assessment centres: State-of-the-Art in Assessment

Guidelines for Assessment Centres

Ethical Considerations

Designing appropriate testing, methods and assessments

Being an effective assessor

Examples of activities and methods

Training Needs Analysis – Demonstrating Value

Kirkpatrick's levels of evaluation

Calculating a cost-benefit

Measuring the Return on Investment (ROI)

Overview of DIF Analysis

What is training needs analysis?

How to prioritise training needs?

Constructing Training & Learning Activities

How adults learn: Andragogy

How to measure learning styles and the limitations of learning styles

What are learning outcome objectives and why do we need them?

Writing objectives using Bloom’s Taxonomy

The business case for training, learning & development

Personal action planning

Learning Goal

By attending this training course, delegates will be able to:

Describe competency-based evaluation and assessment (knowledge)

List the critical requirements for psychometric testing (comprehension)

Design an effective assessment centre (synthesis)

Calculate training cost-benefit analysis for training (evaluation)

Apply learnt materials to their learning and development activities (application)

Dynamic presentations support each of the topics together with interactive sessions of discussion. Attendees will have the opportunity to practice these skills.

Training Methodology

This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes stimulating presentations supporting each of the topics together with interactive trainer lead sessions of discussion. There will also be practical sessions where participants can practice and experience course related activities. Practical and fun exercises, short video presentations, small group work and feedback will be used to facilitate learning.

Course Materials

Course notes small group work, exercises and feedback will be used to facilitate learning.