Course Information
- Course Price
- Location Kigali Courses
- Course Code DPCIAK
- Course Date 8 Dec - 12 Dec 2025
Course Objectives
The objective is to develop greater confidence, learn and apply techniques to raise the level of impact they have on others, learn and apply assertive skills to help deal with interpersonal communications, develop influencing skills and make a positive contribution to meetings and maximise their own opportunities.
Who Should Attend
This course is aimed at those who have the potential to progress their career once they have developed these core skills
Prerequisite Courses
None
Course Overview
The training is adapted by our expert tutor to meet the precise learning goals of individual attendees. The outline contents are as follows:
Introductions and warm up exercise
How to have an immediate impact - your personal mission/credentials
Benchmarking and setting of individual learning objectives
How confidence works from a psychological perspective
How to build personal confidence
Owning your own space and developing personal presence
Filmed practice session and review
A look at the qualities required to make an impact on others
Planning to communicate with impact
Building your �personal brand� and using effective communication tools
Filmed practice session and video review (feedback on personal performance)
The basis of assertive behaviour
How to develop a positive assertive style
Personal behaviours that gain respect
Personal presentation skills
Using your personality to best effect
Questioning and listening skills
How to positively manage important conversations
Key tips for handling difficult questions and tricky conversations
Adapting to others and making them feel you are on their wavelength
Building positive relationships
Further advice, tips and coaching as required
Course Materials
Notes, handouts and exercise materials