Training for the Future


Knowledge management - Advanced

Course Code: KNE

Dates: 28 Nov - 2 Dec | 20 Mar - 24 Mar | 12 Jun - 16 Jun | 11 Sep - 15 Sep | 27 Nov - 1 Dec

Price: £2750 Plus VAT

Duration: 1 Week /s

Course Objectives

To develop knowledge management to deliver the necessary results to improve an organisation´s quality, productivity and customer service

Who Should Attend?

Directors, Executives and General Managers and Managers who are responsible for others in getting results and who wish to improve

Prerequisites Courses

None

Course Overview

This workshop is based on best practice practical evidence from world-wide organisations

  • What is knowledge management and what are the benefits of knowledge management?

  • Understanding your strategy - different learning styles for your staff and how intelligent are you? Different types of organisations will require different approaches. Tools and techniques of knowledge management. Different types of knowledge - which is the most valuable and how to get it!

  • Using foresight and hindsight - this has saved £millions and is a simple and effective way of learning. Workshops to facilitate to leverage knowledge within your organisation

  • Codifying knowledge. What, when and how to capture the relevant knowledge, how to codify it and how and when to distribute it

  • “Yellow Pages” for your staff. An invaluable tool for all organisations, and to promote champions within their fields. Know and understand the basics of this valuable tool

  • Using IT to leverage knowledge of your staff. Most organisations are now realising the benefits of “communities of practice

  • Communities of practice within your organisation - how they can be used and the benefits

  • Coaching and mentoring for success

  • Designing your workspace for success. The four different types of workspace, and the implications for your workspace and sharing knowledge

  • Actions-you will be encouraged to consider this business critical strategy and what practical actions you can take to develop a Learning organisation fit for the 21st Century



  • Course Materials

    Workshop support materials
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